RSS
About us:
Keller-sports.com is an online reseller specialized in sport articles. The company was founded in 2005 and, thanks to a solid business model, innovative ideas and effective processes with always the customer in mind, the company has become a leader in terms of Sports and eCommerce all over Europe. At the moment, keller-sports.com has customers in 26 countries and offers a unique online shopping experience with four different shops (keller- sports.de, keller-sports.at, keller-sports.fr and keller-sports.com). Through new ideas and the consistent use of the internet sales channel since the beginning, keller-sports.com has quickly become a strong business with a high level of development, and has received numerous awards.
We now offer you the chance to become a part of this success story.
Your Responsibilities:
· Provide care and guidance to English-speaking customers via telephone, email and chat
· Fast, professional response to customer inquiries on topics such as:
- Products range
- Order Process
- Delivery Status
- Checkout
- Returns Processing
- Complaint Processing
· Operational support for credit checks and credit card processing
· Undertaking projects and working independently to bring them to completion
Do you…
Do you have good communication skills and enjoy working with people? Do you have a talent for organization and an aspiration to work in the sports industry? Is English is your native language, and do speak German fairly well?
If so, we can offer you valuable experience in a young, international company! For us, customer service is a top priority. We are looking to support our Customer Care Manager with someone who is dedicated, focused, and who always keeps the customer in mind, ensuring our customers have a fun and unique shopping experience in our online store.
The ideal candidate comprehends instructions and situations quickly, is enthusiastic and quickwitted, and most importantly, he or she has good instincts when it comes to interacting with our customers. If this sounds like you, then we invite you to become part of our young, dynamic team!
Requirements:
- Native English speaker
- Additional language skills a plus (German, French)
- A general interest in sports (i.e., tennis, running, or fitness) is a plus
- Good knowledge of MS Office package
- Friendly demeanor and highly-motivated
- Team player
- Excellent communication and organizational skills
- Reliable, pays close attention to detail, and works well independently
- Flexibility and a strong sense of accountability
- A high degree of initiative and resilience
- Commitment and perseverance
What we offer you:
We offer you the opportunity to quickly take over and own meaningful and demanding tasks, while working with a young, highly-motivated team in a pleasant working atmosphere, which will bring you a valuable experience in order to develop yourself personally and professionally.
Start date: Now
Lengths: minimum 6 months (full-time with a flexible duration)
Stipend: 400 Euro / month
If you want to make a difference in a young, creative and successful company, then send us your CV and cover letter to the following address:
via E-Mail: jobs@keller-sports.com
or via regular post at:
Keller Sports GbR
Personalabteilung
Erzgießereistraße 4
80335 München
For questions about this position you may contact our Human Resources representative at: +49 (0) 89- 579 492 10.
You can find more information about the company, the team and the vision of keller-sports.com at our website in: http://www.keller-sports.com/en_en/en_content/about-us-9/
Viewed: 369 times « go back to homepage
Is this job ad fake? Report it!
Recommend to a friend